Privacy Policy

OVERVIEW

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This website is owned and operated by Zeroeast Limited. Throughout the site, the terms “we”, “us” and “our” refer to Zeroeast Limited. Zeroeast Limited offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

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The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

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This privacy policy governs the privacy of its users who choose to use it.

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SECTION 1 - WEBSITE

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This website and its owner take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

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SECTION 2 - CONSENT

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When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

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By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

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We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

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SECTION 3 - USE OF COOKIES

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This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow the use of cookies on their computer/device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer/device.

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Cookies are small files or other pieces of data which are downloaded or stored on your computer or other device, that can be tied to information about your use of our website (including certain third party services and features offered as part of our website).

 

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computer/devise they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

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This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer/device in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. For further information you can read Google's Privacy Policy at http://www.google.com/privacy.html

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Please note that if you delete or disable our cookies you may experience interruptions or limited functionality in certain areas of the website.

 

SECTION 4 - CONTACT & COMMUNICATION

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Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

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This website and its owner use any information submitted to provide you with further information about the products/services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program, the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

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SECTION 5 - THIRD-PARTY SERVICES

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In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

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However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

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For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

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In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

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As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

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Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

 

SECTION 6 - EXTERNAL LINKS

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Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites).

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The owner of this website cannot guarantee or verify the contents of any externally linked website despite his best efforts. Users should therefore note they click on external links at their own risk and this website and its owner cannot be held liable for any damages or implications caused by visiting any external links mentioned.​

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SECTION 7 - SOCIAL MEDIA PLATFORM

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Communication, engagement and actions taken through external social media platforms that this website and its owner participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

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Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owner will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

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This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and risk. Note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

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SECTION 8 - SHORTENED LINKS IN SOCIAL MEDIA

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This website and its owner through their social media platform accounts may share web links to relevant web pages.

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Users are advised to take caution and good judgments before clicking any shortened URLS published on social media platforms by this website and its owner. Despite the best efforts to ensure only genuine URLS are published many social media platforms are prone to spam and hacking and therefore this website and its owner cannot be held liable for any damages or implications caused by visiting any shortened links.

 

SECTION 9 - CHANGES

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Zeroeast Limited may update change or replace this Privacy Policy or any part of these from time to time. It is users responsibilities to check our Privacy Policy periodically. Users continued use of our website after any changes to our Privacy Policy constitutes acceptance of those changes.

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SECTION 10 - QUESTIONS AND CONTACT INFORMATION

 

If you would like more information about our Privacy Policy, kindly contact us by email at info@zeroeast.com